Illustration for article titled Friendly Cashier Persona Briefly Dropped To Address Trainee

NASHVILLE, TN—Her formerly cheerful voice suddenly becoming clipped and terse, Kroger morning supervisor Deanna Albas reportedly dropped her friendly cashier persona Thursday in order to address a struggling trainee. “Run the transaction over again—no, no, you void it first, and then I enter my code,” said Albas, who moments earlier had smilingly directed a customer to the baking aisle but was now sighing audibly as she nudged the new hire aside to access the register. “I can’t look over your shoulder all day long. I have my own job to do, you know.” At press time, a now-beaming Albas turned back to greet the next person in line as though he hadn’t just witnessed everything.

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